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Manage Social Chats for Your Business

(Beginner Workshop)



Saturdays, 10:00am - 3:00pm

Total Duration: 4,5h



Gowork Coworking & Office Space


Jl. M.H. Thamrin No. 10, Chubb Square 9th Floor, Kebon Melati, RT.14/RW.20, Kebon Melati, Jakarta, 10230​

According to Nielsen’s Facebook Messaging Survey, 59% of people use chat apps more frequently since 2016 and 56% expect to use chats even more over the next two years. 50% of Nielsen’s  respondent said they were more likely to shop with a business they could message directly.


Chat apps allow users to message one another, either one-on-one or in groups. WhatsApp, LINE and Telegram are among the most popular messenger apps in Indonesia.


Utilizing chat apps for business can be tricky. Customer tends to avoid a spammy-annoying content. However, your customer is actually want to experience a social connection with your business entity. Making your business  more reliable & personal.


Get to know the ideal recipe to build meaningful relationship through Social Chat for Business.



  • Defining Chat Apps Personality & Audience Behavior

  • Understanding the basic features of Chat Apps (LINE, WhatsApp, Telegram)

  • Manage Effective Chats Content Without Getting Spammy

  • Track and Optimize Your Chat Performance  and Quality   



Sultan Isnainsyah  - Social Media CRM Manager Indosat Ooredoo (Former Digital Marketing Manager Zalora Indonesia)

Certified Social Media Marketer, Digital Marketing Consultant with 6+ years of experience working in various industries, small, medium, and large scales, including e-commerce. 
Specialities: Brand Communication Strategy, Social & Digital Business Practitioner, Content Architect.


What to prepare:

  • Please bring a laptop


Who can join this session:​​

  • For business owner or planning to open a business.

  • Entry-level digital marketer​


Registration fee:

Early Bird Ticket IDR 500.000/pax (only until 17 March 2018)
Regular Ticket Price IDR 650.000/pax


Price includes E-Certificate and lunch box



  • Limited seats available and payment confirmation is required

  • First paid, first serve 

  • This session will be conducted in Bahasa Indonesia 

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