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According to Nielsen’s Facebook Messaging Survey, 59% of people use chat apps more frequently since 2016 and 56% expect to use chats even more over the next two years. 50% of Nielsen’s  respondent said they were more likely to shop with a business they could message directly.

Chat apps allow users to message one another, either one-on-one or in groups. WhatsApp, LINE and Telegram are among the most popular messenger apps in Indonesia.

Utilizing chat apps for business can be tricky. Customer tends to avoid a spammy-annoying content. However, your customer is actually want to experience a social connection with your business entity. Making your business  more reliable & personal.

Get to know the ideal recipe to build meaningful relationship through Social Chat for Business.

Takeaways:​​

• Defining Chat Apps Personality & Audience Behavior

• Understanding the basic features of Chat Apps (LINE, WhatsApp, Telegram)

• Manage Effective Chats Content Without Getting Spammy

• Track and Optimize Your Chat Performance  and Quality   

Mentor: 

Sultan Isnainsyah  - Social Media CRM Manager Indosat Ooredoo (Former Digital Marketing Manager Zalora Indonesia)

Certified Social Media Marketer, Digital Marketing Consultant with 6+ years of experience working in various industries, small, medium, and large scales, including e-commerce. 
Specialities: Brand Communication Strategy, Social & Digital Business Practitioner, Content Architect.

What to prepare:

• Please bring a laptop

Who can join this session:​​

• For business owner or planning to open a business.

• Entry-level digital marketer​

Registration fee:

Early Bird Ticket IDR 500.000/pax (only until 17 March 2018)
Regular Ticket Price IDR 650.000/pax

Price includes E-Certificate and lunch box

Notes:

• Limited seats available and payment confirmation is required

• First paid, first serve 

• This session will be conducted in Bahasa Indonesia