Manage Social Chats for Your Business
Saturdays, 10:00am - 3:00pm
Total Duration: 4,5h
Gowork Coworking & Office Space
Jl. M.H. Thamrin No. 10, Chubb Square 9th Floor, Kebon Melati, RT.14/RW.20, Kebon Melati, Jakarta, 10230
According to Nielsen’s Facebook Messaging Survey, 59% of people use chat apps more frequently since 2016 and 56% expect to use chats even more over the next two years. 50% of Nielsen’s respondent said they were more likely to shop with a business they could message directly.
Chat apps allow users to message one another, either one-on-one or in groups. WhatsApp, LINE and Telegram are among the most popular messenger apps in Indonesia.
Utilizing chat apps for business can be tricky. Customer tends to avoid a spammy-annoying content. However, your customer is actually want to experience a social connection with your business entity. Making your business more reliable & personal.
Get to know the ideal recipe to build meaningful relationship through Social Chat for Business.
Defining Chat Apps Personality & Audience Behavior
Understanding the basic features of Chat Apps (LINE, WhatsApp, Telegram)
Manage Effective Chats Content Without Getting Spammy
Track and Optimize Your Chat Performance and Quality
Sultan Isnainsyah - Social Media CRM Manager Indosat Ooredoo (Former Digital Marketing Manager Zalora Indonesia)
Certified Social Media Marketer, Digital Marketing Consultant with 6+ years of experience working in various industries, small, medium, and large scales, including e-commerce.
Specialities: Brand Communication Strategy, Social & Digital Business Practitioner, Content Architect.
What to prepare:
Please bring a laptop
Who can join this session:
For business owner or planning to open a business.
Entry-level digital marketer
Early Bird Ticket IDR 500.000/pax (only until 17 March 2018)
Regular Ticket Price IDR 650.000/pax
Price includes E-Certificate and lunch box
Limited seats available and payment confirmation is required
First paid, first serve
This session will be conducted in Bahasa Indonesia