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Frequently Asked Questions

1. What types of services does MANA offer?

MANA Class offers comprehensive training programs in digital and AI marketing, business growth strategy, and leadership development. Beyond training, MANA supports business scaling through our digital agency solution, MANA Digital. MANA Digital provides comprehensive online business scaling capabilities, from SEO and online advertising to full-stack digital marketing services.

2. What types of training programs does MANA Class  offer?

We offer comprehensive training programs in digital marketing, business growth strategy, and leadership development. Our courses range from foundational digital marketing skills to advanced growth strategies for startup founders and new managers. Each program is designed to deliver practical, actionable knowledge that can be immediately applied to your business.

3. How long are MANA Class training sessions?

Our training sessions are flexibly structured to meet your needs. For public workshops, we typically offer multi-week programs (2-4 weeks, with 2 hours per weekly session). We also provide custom-length corporate training programs based on our corporate clients' requirements.

4. Can MANA Class customize training for my company's specific needs?

Yes, absolutely! We specialise in creating tailored training programs that align with your company's goals, industry, and current skill levels. We begin with a thorough assessment of your needs and develop a customised curriculum that addresses your specific challenges and objectives.

5. Does MANA Class offer online training options?

Yes, we provide both in-person and online training options. Our virtual sessions are interactive and engaging, using modern collaboration tools and techniques to ensure effective learning outcomes. We can also deliver hybrid programs combining both online and offline elements.

6. What makes MANA Class training programs different from others?

Our training stands out through:

  • Practical, real-world applications rather than just theory

  • Expert trainers with actual industry experience

  • Focus on measurable business outcomes

  • Ongoing support and implementation guidance

  • Regular updates to reflect the latest digital marketing trends

  • Small group sizes for personalised attention

7. Does Mana Class provide certificates upon completion?

Yes, all participants receive a certificate of completion after finishing their training program. Our certificates are recognised in the industry and demonstrate your commitment to professional development.

8. What is the typical class size?

To ensure quality interaction and personalised attention, we keep our class sizes small:

  • Workshop groups: 10-15 participants

  • Corporate training: Up to 20 participants

  • One-on-one coaching sessions available This allows for meaningful discussions and hands-on practice.

9. Do you offer post-training support?

Yes, we provide:

  • 30-day WhatsApp group support after training completion

  • Monthly Q&A sessions for program graduates

  • Optional 1-on-1 mentoring programs

  • Regular update workshops for alumni

10. Where are your training sessions conducted?

At the moment, we conduct training via Google Meet. For corporate clients, the venue will be suggested by the client.

11. What digital marketing services does MANA Digital offer?

MANA Digital provides comprehensive digital marketing solutions including:

  • Search Engine Optimization (SEO)

  • Social Media Marketing and Management

  • Online Advertising (Meta Ads, Google Ads)

  • Content Marketing Strategy

  • Full-stack Digital Marketing Services

  • Analytics and Performance Tracking

 

Each service can be engaged individually or as part of an integrated marketing strategy tailored to your business goals.

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12. How do you measure and report on campaign performance?

We believe in complete transparency and data-driven results. Our reporting process includes:

  • Monthly comprehensive performance reports

  • Real-time dashboard access for clients

  • Regular strategy review meetings

  • Clear KPI tracking and analysis

  • ROI measurements for all campaigns

  • Actionable insights and recommendations

13. What makes MANA Digital different from other digital agencies?

Our unique value proposition includes:

  • Deep understanding of both Indonesian and international markets

  • Integration of AI tools for enhanced campaign performance

  • Direct access to experienced digital marketing strategists

  • Proven track record with growing startups and established businesses

  • Educational approach - we don't just deliver services, we help you understand the strategy

  • Flexible engagement models to match your business needs

14. What is your onboarding process for new clients?

Our structured onboarding process ensures a smooth start:

  1. Initial consultation and business assessment

  2. Strategy development and goal setting

  3. Custom proposal and timeline creation

  4. Account setup and technical integration

  5. Campaign planning and approval

  6. Launch and optimization

  7. Regular check-ins and adjustments

15. Do you offer flexible contract terms and pricing options?

Yes, we understand that different businesses have different needs and budgets. We offer:

  • Project-based engagements

  • Monthly retainer options

  • Performance-based packages

  • Scalable service bundles

  • Quarterly contract reviews

  • Flexible payment terms

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Each package is customized based on your business objectives, target market, and growth goals.

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